Paper Helicopter — VoC/CTQ
VoC "should fly long and glide down gently" translated into three CTQs: flight time ≥ 3.0 s, spread σ ≤ 0.15 s, and autorotation (qualitative). Forms the tree basis for the linked Kano example.
VoC "should fly long and glide down gently" translated into three CTQs: flight time ≥ 3.0 s, spread σ ≤ 0.15 s, and autorotation (qualitative). Forms the tree basis for the linked Kano example.