Glossary

Six Sigma statistics terminology — concise definitions with formulas, cross-references, and module context.

177 terms

Descriptive Statistics

Process Capability

Hypothesis Tests

Alternative Hypothesis (H₁)
The interesting counter-assumption to the null hypothesis — e.g. "the means differ".
ANOVA (Analysis of Variance)
Omnibus test for means across three or more groups — F statistic from between-group vs. within-group variance.
Chi-Square Test
Tests categorical frequencies against an expectation — for independence, goodness of fit, or a required variance.
Cramér's V
Effect size for the association of two categorical characteristics — between 0 (independent) and 1 (perfect).
Effect Size
Magnitude of an effect independent of sample size — complements the p-value, which only shows significance.
Hypothesis Test
Statistical decision procedure — checks whether an observed deviation is a real effect or chance.
Normality Test
Test of the assumption that data come from a normal distribution — a precondition of many parametric procedures.
Null Hypothesis (H₀)
The "nothing is going on" assumption that a hypothesis test tries to refute — e.g. "the means are equal".
p-Value
Probability of seeing data at least as extreme as observed, if the null hypothesis were true. Small = data hard to explain under H₀; not the probability that H₀ is true.
Power (1 − β)
Probability of detecting an effect that really exists — usual target 0.80 or 0.90.
Significance Level (α)
Pre-set risk threshold for wrongly rejecting H₀ — usually α = 0.05.
t-Test (One/Two Sample, Paired, Welch)
Family of tests for means under normality assumption — using the t-distribution as reference.
Test Statistic
A quantity computed from the data (e.g. t, z, F, χ²) from which the p-value of the test is derived.
Type I Error (α)
Rejecting H₀ when it is actually true — a "false alarm".
Type II Error (β)
Failing to reject H₀ when it is actually false — a real effect is missed.
Variance Homogeneity (Levene, Bartlett)
Test of equal variances across several groups — precondition of the t-test and ANOVA.

Measurement System Analysis

Accuracy
Umbrella concept of trueness and precision — how close a measurement gets to the true value overall.
Bias (Systematic Deviation)
Difference between the mean of repeated measurements and the known reference value.
Cg (Repeatability Index)
MSA Type 1 metric for repeatability — compares measurement spread with a defined fraction of the tolerance.
Cgk (Repeatability and Bias Index)
MSA Type 1 metric combining repeatability and bias in a single figure.
Cohen κ
Kappa statistic for exactly two raters on nominal or binary characteristics.
Consensus Fallback (Reference Derivation)
Without a reference, the majority vote of the appraisers is used as the reference per part; ties leave the part ambiguous.
Criterion c (Decision Threshold)
SDT decision threshold of a binary appraiser — reveals whether they lean towards "OK" or "NOK", independent of their discriminability.
d′ (Sensitivity)
SDT discriminability of a binary appraiser — how well they distinguish OK from NOK, independent of their decision threshold.
Drift Test (linear trend test)
Linear regression of the metric over time, followed by a two-sided t-test on the slope β₁ — detects a creeping trend in a stability study.
Effectiveness
Fraction of an appraiser's ratings that agree with the reference — the central AIAG metric in attribute MSA.
False-Alarm Rate
Fraction of truly good parts that an appraiser wrongly rates as NOK — in binary attribute MSA.
Fleiss κ
Kappa statistic for more than two raters on nominal or binary characteristics — overall agreement.
Gage R&R (MSA Type 2)
Study that decomposes measurement variation into repeatability (EV), reproducibility (AV), and part variation (PV).
Kappa Coefficient
Statistical measure of agreement between raters, corrected for chance agreement.
Linearity (MSA Type 4)
Change of bias across the measurement range — does the system read equally true at every reference point?
Measurement Uncertainty (VDA 5 / GUM)
The dispersion attributable to a measurement result — assessed as a share of the tolerance (Q_MS).
Miss Rate (Escape)
Fraction of truly bad parts that an appraiser wrongly rates as OK — in binary attribute MSA.
ndc (Number of Distinct Categories)
Resolution metric from Gage R&R: how many levels the system can tell apart within the part range?
Part Variation (PV)
Variation between the parts themselves — should dominate the measurement-system variation in Gage R&R.
Precision
Closeness of measurements to each other — small spread, regardless of position relative to the reference value.
Reference Part (Master)
Calibrated part with a known, traceable value — prerequisite for bias assessment in MSA Type 1.
Repeatability
Precision under the tightest conditions: same operator, same instrument, same part, short time.
Reproducibility
Precision under changed conditions — different operators, instruments, or laboratories on the same part.
Signal Detection Theory (SDT)
Psychophysics framework that separately estimates a binary judge's discriminability (d′) and decision threshold (c).
Stability Study (MSA Type 6)
Checks whether a measurement system stays constant over weeks or months — a reference part measured repeatedly on a control chart, complemented by a drift test.
Trueness
Closeness of the expected measurement value to the reference value — absence of systematic bias.
Weighted κ
Kappa statistic for ordinal scales — weighs near misclassifications more mildly than distant ones.
Wilson Confidence Interval (Wilson Score CI)
Confidence interval for a proportion with better coverage than the Wald interval, especially for small n and proportions near 0 or 1.

Design of Experiments

Aliasing / Confounding
In fractional designs, effects are no longer estimated separately but as sums — e.g. main effect A + interaction BC.
Box-Behnken Design
3-level response-surface design without corner points — for processes where extreme combinations of all factors simultaneously are not permitted.
Center Point
Extra runs at the middle of the design region — for curvature test and pure-error estimation of the standard deviation.
Central Composite Design (CCD)
Response-surface design of corner points, star points and centre points — standard for optimisation with curvature.
D-optimal Design
Algorithmically generated design that maximises the determinant of the information matrix — for situations no standard design fits.
Definitive Screening Design (DSD)
Modern screening design with 3 levels that additionally resolves curvature and isolated two-factor interactions.
Dispersion DoE (Dual Response)
Design with replicates per point — jointly models mean AND dispersion as functions of the factors.
DoE (Design of Experiments)
Systematic experiment planning so that a minimum number of runs yields maximum insight into factors, main effects, and interactions.
EVOP (Evolutionary Operation)
Small-scale DoE on the running process — cautious, repeated factor variation for continuous improvement.
Factor
An input deliberately varied in a designed experiment — e.g. temperature, pressure, material type.
Fractional Factorial Design
A deliberately chosen fraction of the full factorial — fewer runs, at the cost of effect aliasing governed by design resolution.
Full Factorial Design
Every combination of all levels of all factors is run — maximum separability, but effort grows exponentially.
Interaction
Two factors do not act independently — the effect of A depends on the level of B.
Level (Factor Level)
Concrete value a factor is set to in the experiment — standard: 2 levels (−1 / +1) for screening, 3+ for optimisation.
Main Effect
The average influence of a single factor on the response, averaged over all other factor levels.
Mixture Design
Design for recipes whose components sum to 100 % — proportions cannot vary independently.
Plackett-Burman Design
Highly efficient screening design for many factors in multiples of 4 runs — only main effects identifiable.
Randomization
Random run order — prevents time-related drift from being confounded with factor effects.
Replicate
A truly independent repeat of a run — foundation for estimating pure error.
Resolution
Classifies fractional designs (III / IV / V) by which effect orders are aliased with which.
Response
The output measured in the experiment — e.g. yield, strength, cycle time. What is to be optimised or understood.
Response Surface Methodology (RSM)
Family of DoE methods that models the response as a smooth function of the factors — typically with a quadratic model.
Screening Design
A DoE plan aimed at filtering the truly effective factors out of many candidates — not at optimising.
Taguchi Design
Robustness-oriented experimental design using orthogonal arrays and the signal-to-noise ratio as response.
Variance Components
Additive decomposition of total variance into the contributions of individual sources — estimated via the ANOVA/EMS method or REML.

Statistical Process Control

±1σ/±2σ Zones (Control Chart Zones A/B/C)
Three 1σ-wide bands between the centre line and the control limits — the basis of Nelson rules 5–8.
c / u Chart (Defects per Unit)
Attribute control chart for defect counts per unit — Poisson-distributed.
Centre Line (CL)
Reference level of a control chart — mean of observations or subgroup means.
Common Cause
Natural, unavoidable variation of a process arising from many small influences — inherent to the system, not attributable to any single source.
Control Chart
Time-series chart of a process metric with statistical limits — separates common from special causes.
Control Limit (UCL / LCL)
Action limits on a control chart, usually at ±3σ from the centre line — NOT the same as specification limits.
CUSUM Chart
Cumulative-sum control chart — accumulates deviations from the target and alarms when a threshold is crossed.
EWMA Chart
Time-weighted control chart — each point is an exponentially weighted average; sensitive to small persistent shifts.
I-MR Chart (Individuals / Moving Range)
Control chart for individual values (n = 1) — uses the moving range of consecutive values as σ estimator.
Nelson Rules (Western Electric)
Pattern rules for detecting special causes on control charts — 8 rules that go beyond the plain ±3σ test.
p / np Chart (Fraction Defective)
Attribute control chart for the fraction of defective units per sample — binomial-distributed.
Run Chart
Time-series chart with median line and runs tests — the pre-analysis for a control chart, without any spread assumption.
Special Cause
A systematic influence beyond the process's normal common-cause variation — the trigger of a rule violation on a control chart.
Subgroup (Rational Subgrouping)
Small group of observations collected under conditions as similar as possible — the base unit of X̄-R and X̄-S charts.
X-Bar R Chart
Classical control chart for continuous measurements in subgroups — X̄ tracks location, R tracks spread.

Regression

Adjusted R²
R² variant that penalises extra predictors — rises only when a new X truly contributes.
Correlation (Pearson r)
Measure of the linear relation between two variables — value between −1 (perfectly opposed) and +1 (perfectly aligned).
GLM (Generalized Linear Model)
Family of regression models for non-normal responses (binary, counts, proportions) — link function plus exponential-family distribution.
Heteroscedasticity
The dispersion of the residuals is not constant — it varies with the X value or fitted value (funnel shape in the residual plot).
Linear Regression (OLS)
Standard regression for continuous, normally distributed Y — model , estimated by least squares.
Logistic Regression (Binary)
GLM for binary responses (0/1, pass/fail) — models the probability via the logit link.
Multicollinearity (VIF)
Two or more predictors are strongly correlated — the regression can no longer cleanly separate their individual contributions.
Negative Binomial Regression
GLM for count data with overdispersion — like Poisson but with an extra dispersion parameter .
Odds Ratio (OR)
Standard effect measure of logistic regression — factor by which the odds change per unit of X.
Overdispersion
In Poisson models: observed variance exceeds the mean — the Poisson assumption is violated.
Overfitting
The model fits noise in the training data — R² looks great, new data disappoints.
Poisson Regression
GLM for count data (0, 1, 2, …) — models the expected value via log link, assuming variance ≈ mean.
Pseudo-R² (McFadden, Nagelkerke, Cox-Snell)
Substitute measures for R² in GLM — quantify improvement of the model over the null model.
R² (Coefficient of Determination)
Share of Y variation the regression model explains — 0 = nothing, 1 = perfect.
Rate Ratio (RR)
Effect measure of Poisson and negative binomial regression — factor by which the expected count changes per unit of X.
Regression
Describes the relation between a response Y and one or several predictors X as a mathematical model — not just "do they move together" but a predictive equation.
Residuals
Difference between observed and predicted Y — what the model does not explain.

Risk Analysis

Methodology

5-Why (Root-Cause Analysis)
Iterative why-questioning to trace the cause chain — ask "why?" at least five times until the true root cause is reached.
Business Case
Justifies in money why the project is worth the time invested — and who confirms the benefit.
C&E Matrix (Cause-and-Effect Matrix)
Rates which process inputs act most strongly on the customer-relevant outputs — the pre-selection of the critical X.
CTQ (Critical to Quality)
Measurable quality characteristics derived from the Voice of Customer — with target, limits and priority.
DMAIC Cycle
Five-phase framework of Six Sigma improvement: Define — Measure — Analyze — Improve — Control.
Flowchart
Represents a sequence as a chain of activities and decisions — the base form of all process displays.
Goal Statement
Defines measurably what the project is to achieve — with baseline, target and deadline.
Ishikawa Diagram (Fishbone)
Visual cause collection with main branches (typically 6M) — bundles all possible influences on a problem for the Analyze phase.
Kano Model
Classifies requirements from the VoC→CTQ tree by how their fulfillment or absence affects customer satisfaction.
Kano Questionnaire
Asks each requirement twice — functional and dysfunctional; only both answers yield the category.
Lead Time and Process Cycle Efficiency
Total time from trigger to completion — and how much of it is actual processing.
Lessons Learned
Documented findings from a project — with cause and a concrete recommendation, not just an observation.
Makigami
Lean process mapping for office and service processes — roles across steps, with times per step.
Muda (Waste)
Any activity that consumes resources without creating customer value — classically in eight types.
Pareto Principle / Pareto Chart
80/20 rule — few causes produce most of the effect. The Pareto chart visualises this with sorted bars and a cumulative curve.
Problem Statement
States in facts what happens, where, when and how often — no cause, no blame, no solution.
Process Map (Flowchart)
Detailed depiction of the actual process flow — foundation for the Measure and Analyze phases of DMAIC.
Project Charter
One-page contract between project team and sponsor — defines problem, goal, scope, team and schedule in the Define phase of DMAIC.
Project Scope
Delimits what belongs to the project and what does not — the defence line against scope creep.
RACI Matrix
Assigns four kinds of responsibility to each task — Responsible, Accountable, Consulted, Informed.
Root Cause Analysis
Looks for the cause behind the symptom — the point at which a measure removes the problem for good.
SIPOC
Compact process overview: Suppliers — Inputs — Process — Outputs — Customers. Standard Define-phase tool in DMAIC.
Six Sigma
Data- and method-driven improvement philosophy — target: process capability at 6σ level (≈ 3.4 defects per million opportunities).
Stakeholder and Stakeholder Analysis
Who can influence the project or is affected by it — mapped by power, interest and attitude.
Swimlane (Deployment Flowchart)
Spreads process steps across one lane per role — makes responsibilities and handovers visible.
Value Add (VA / NVA)
Separates steps the customer pays for from those they would not pay for — the base question of every Lean analysis.
VoC-to-CTx Tree
Translates customer statements in four stages into measurable requirements: statement, need, driver, CTx.
Voice of Customer (VoC)
Systematic collection of customer statements and needs — the basis of every CTQ derivation.

Data Visualisation

TRIZ / Inventive Problem Solving

40 Inventive Principles
Altshuller's catalogue of abstract solution strategies — from 'segmentation' to 'parameter change', numbered 1–40.
76 Standard Solutions
Altshuller's solution catalogue for su-field analysis, in five classes — from model building to measurement and simplification.
Contradiction Matrix (Altshuller Matrix)
39×39 lookup table: improving versus worsening parameter — the cell names the proven inventive principles.
Degree of Ideality
Ratio of useful functions to cost and harmful effects — the directional measure of every TRIZ development.
Ideal Final Result (IFR)
The useful function is delivered with no system, no cost and no side effect — the target image set before any solution search.
MATCEM (Field Types)
Six canonical fields of action: Mechanical, Acoustic, Thermal, Chemical, Electrical, Magnetic.
Physical Contradiction
One and the same parameter must take two opposite values at once — 'X should be A AND not-A'.
Resource Analysis
Inventory of all present substances, fields, spaces, times, information and functions — before any new component.
Separation Principles
Four ways to resolve a physical contradiction: separation in time, space, condition or system level.
Substance-Field Analysis (Su-Field)
Models every interaction as a triangle of tool (S1), object (S2) and field (F), including the quality of the effect.
Supersystem and Subsystem
The level above and below the system under study — source of free resources and starting point for system jumps.
System Operator (9 Windows)
3×3 grid of time (past/present/future) and hierarchy (sub-/system/supersystem) that breaks tunnel vision.
Technical Contradiction
One parameter improves only at the expense of another — the standard case for the contradiction matrix.
Trends of Technical System Evolution
Recurring lines of development from patent analysis — the next stage is a testable innovation hypothesis.
TRIZ (Theory of Inventive Problem Solving)
Systematic innovation methodology distilled from patent analysis — resolves contradictions with proven patterns instead of trade-offs.